Hp envy printer 6000 not printing without internet (2024)

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Hp envy printer 6000 not printing without internet

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Hp envy printer 6000 not printing without internet (5)

Moo0414

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‎05-29-202402:18 PM

Hp envy printer 6000 not printing without internet (6) HP Recommended

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Hp envy6000

when I first got the printer, it worked without internet. Now it doesn't work or print anything unless connected to internet. Please help as I don't have wifi and I need to print stuff for work.

Category:

  • Wifi error

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I have the same question

1 REPLY 1

Hp envy printer 6000 not printing without internet (7)

Hp envy printer 6000 not printing without internet (8)Rachel571

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‎05-31-202410:18 AM

Hp envy printer 6000 not printing without internet (9) HP Recommended

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Hi @Moo0414,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

If your HP Envy 6000 printer requires an internet connection to print and you don't have Wi-Fi, there are a few steps you can take to ensure it can print offline. Here's a guide to help you resolve this issue:

Step-by-Step Troubleshooting

Check Printer Connection Type:

  • Ensure the printer is connected to your computer via USB cable if you don't have a Wi-Fi connection.
  • Make sure the USB cable is securely connected to both the printer and your computer.

Set Printer to USB Mode:

  • Open HP Smart or the HP Printer Assistant on your computer.
  • Go to the Printer Settings and ensure the printer is set to USB mode instead of Wi-Fi mode.

Install Printer Drivers:

  • Visit the HP Support website and download the latest drivers and software for your HP Envy 6000 series printer.
  • Install the drivers and follow the on-screen instructions to set up the printer for USB connection.

Check Printer Settings:

  • Go to Control Panel > Devices and Printers (or Settings > Devices > Printers & Scanners).
  • Right-click your HP Envy 6000 printer and select Printer Properties.
  • Go to the Ports tab and ensure the correct USB port is selected.

Print Offline:

  • Make sure the printer is set to print offline.
  • In Devices and Printers, right-click the printer and ensure Use Printer Offline is unchecked.

Firmware Update:

  • Ensure your printer firmware is up to date. While an internet connection is typically required to update firmware, you can do this at a location with internet access, like a friend's house or an office.

I hope this helps.

Take care and have a good day.

Please mark this post as“Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Rachel571

HP Support

Rachel571
I am an HP Employee

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Was this reply helpful?YesNo

Hp envy printer 6000 not printing without internet (10)

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