On Target Executive Search, A Division Of On Target Staffing LLC hiring Director of Warehouse Operations in Georgia, United States | LinkedIn (2024)

Location: Georgia

Position: Director of Warehouse Operations

Reporting To: SVP of Logistics

Our client is a global leader in multi-product home décor providing more than 60 years’ experience in the industry. They are experts in design, development, sourcing, supply chain efficiencies, customer service, e-commerce fulfillment and sales. They offer exceptional service to retail partners while responding quickly to the ever-changing needs of the marketplace. As a Director of Warehouse Operations, you will be a decisive decision-maker with demonstrated success in making timely and informed decisions to keep the organization moving forward.

Responsibilities:

• Work closely with all supply chain operation, finance, and sales teams under the guidance of the executive leadership.
• Identify internal process issues to improve service and cost reduction.
• Optimize warehouse and distribution processes.
• Ensure product supply meets customer demand through the management of inventory.
• Own order exceptions and ensure timely delivery for urgent customer requests.
• Be on the warehouse floor at all times observing and communicating with employees.
• Responsible for building and sustaining a favorable safety, engagement, and efficiency culture.
• Oversees inventory control, order management, packing, QA, picking, and pre-pack operations.
• Collaborates with sales and PO departments to ensure merchandise availability and establishes desired inventory threshold to meet demand.
• Ensure that all inventory is maintained and accurately reported throughout the network.
• Partner with side leaders to forecast labor needs and schedule shift coverage to meet demand.
• Apply 5S/Process Excellence/Lean Methodology to increase the effectiveness.
• Develop a “cost to serve” database for each warehouse and 3PL.
• Provide project management support for onboarding additional TNC warehouses and new 3PL partners.
• Create and maintain SOPs.
• Create RFI, RFP, and RFQs.
• Perform ROI, P&L, & operational analysis.
• Assist with developing new processes while providing insight and feedback to help move the company forward.
• Work cross-functionally with other departments to assist with achieving company goals.
• Be a People Leader.
• Bring a teacher mentality to our team and look to push our team in the right direction.

Qualifications:

• OSHA Compliance
• Six Sigma (Green Belt) and Kaizen Projects.
• Inventory Accuracy and Location Accuracy % are at or above industry standards.
• Drive QA standards via the implementation of KPIs and SOPs.
• Weighted Cost per Unit.
• All-in Cost per Unit.
• Service Fill Rate Percentage.
• Safety Initiatives
• RFP and execution of WMS, 3PL, and additional warehouses
• Strategic Savings via long-term projects and vertical integrations
• Ability and desire to stay ahead by finding new ways to enhance the customer experience.
• Be a curious-minded individual who solves business problems by tackling key challenges immediately.
• Work closely with HR and Other Leadership on developing and growing your team and scope.
• Finding new ways to maintain customer satisfaction when shipments are delayed or running behind schedule.
• Showed success in making timely and informed decisions that keep the organization moving forward.

Education & Experience:

• Previous job title of Senior Operations Manager in a retail or e-commerce warehouse.
• Bachelor's or master’s degrees in supply chain management, warehousing, fulfillment, economics, business administration, project management, or a similar field..
• Bilingual-English/Spanish
• 6+ years experience using Excel
• 5+ years of experience or technical background in WMS.
• Knowledge of ERP and TMS is preferred.
• 5+ years of experience in an industry-related field.
• Experience in creating data, analyzing metrics, and data-driven decision-making.
• Proven ability to design and execute a supply chain strategy.
• Strong negotiation and interpersonal skills.
• Strong written and oral communication skills.
• Up to 10% travel required.
• Curious mindset with proactive and robust analytical and organizational skills.
• Excellent multitasking and time management skills are needed.
• Manage carriers and vendors with expected timelines and proposal management.
• Work and create strong relationships with internal and external stakeholders.
• Ability to discuss and execute ROIs and business proposals.

Compensation & Benefits:

Salary: $145,000 up DOE

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